About three hours ago, I heard a few beeps and the keypad of … read more - Answered by a verified Plumber. I'm hoping it's not the flame rod issue or having to have a mod kit installed. To counter that, some water heater manufacturer sends out manuals to come along with the water heater. Others do not and a technician will need to be called to resolve the problem.  Error code 12 has troubleshooting steps you can work through before calling a technician. worked for 30 min. Other. Checking on the internet seems that Code 12 refers to Flame failure. Keeping your showers hot, we install, service and repair all of Rinnai electric, gas and solar hot water solutions. Also accepting cash and cheque If error code reappears, unplug sensor and fire up the water heater. We use cookies to give you the best possible experience on our website. Australian owned and operated, the Wilson water heater range covers electric, solar and gas, and Jim's can service, install and repair them all! Troubleshooting Rinnai. Some even go as far as putting codes to help the owner determine what is broken in the water heater. Not so! How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. AquaMax hot water have been a popular choice for water heating since 1988 with their high-efficiency electric storage and 5-star energy ratings. No matter how big or small the water heating needs of your household may be, Everhot hot water systems can do the job! rinnai code 12; Author: larry p (FL) i have a 10 year old rinnai ru75 ep. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. 2.Click Troubleshoot to start the Troubleshooting Wizard. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. ! Rinnai split system air conditioners offer the latest in technology, design and efficiency. If it displays a code 11 the problem is gas - … Chromagen solar water is a major international player in the latest thermal solar technology, whilst also offering gas hot water and heat pumps. We service and repair all Sax hot water systems, including their electric storage. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. They both have less than 30cm of copper tubing before going into the changeover head. Just ask our friendly team about eligibility criteria. Proper dip switch and gas pressure setup for the high altitude installations. Backed by innovative plumbing technology, a Thermann hot water system is an efficient and environmentally-friendly choice. TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com, .co.uk, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. The wizard asks you some simple questions and provides a solution to your problem based on the answers that you provide. Thanks for that. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. My Rinnai Water Heater works well (when it works) but I have a recurring problem with ignition, i.e., the heater won't turn on (Code 11). I keep trying to save and none of these are working I keep getting all errors, like 16 and 12 and I do everything I can and I'm scared if I uninstall the sims 3 I'll loose all my cc in currently using Windows Vista and need help asap Ben did a fantastic job to replace the electric hot water service. We cover all metropolitan suburbs in Adelaide, Melbourne, Perth, Sydney, Brisbane and Canberra, so contact us today. There is a sensor behind the small filter (the filter that has a screw). Plus, we offer $0 deposit, interest free payment plans** to make payment a breeze. solar hot water and heat pump range. Check gas is turned on at the water heater. I assume the problem most likely would be in the copper tubing from the tank to changeover head? David Parker - Owner; Employment Opportunities; Radio Appearances; Serving Charlotte Since 1997; Reviews; E.R. Good customer service. He successfully unblocked our toilet. Rinnai Hot Water Service Fault Codes, what they mean and how to fix them. Our do chewed the ambient air sensor and I need a replacement part. How to Fix: Confirm no loose, damaged, or broken connections on the leak detector. If you encounter error code 12, you can try the following steps to fix the problem: If you have completed these steps and error code 12 remains, your next step is to call a qualified technician. Doing so creates an extreme safety hazard to you and your property. Rinnai code 11 fix Open it up and make sure the valve is in the open position. My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. Gas, electric, solar—they do it all! This will restore the module back to original factory settings. A Guide to the Broken Heaters: Rinnai Tankless Water Heater Code 11. There is much gas burning away in front of our cold eyes! 12. Rheem hot water systems have provided Aussies with a reliable source of hot water for over 80 years. My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. Finally the only thing that worked was when I physically changed over the tanks and re hooked them back up to the changeover head with the copper tubing running now swapped over. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. Suppose it could also be in the changeover head? Our technicians will thoroughly inspect all components of your water system to ensure error code 12 is completely rectified. Troubleshooting Rinnai. My power went out for a minute this afternoon (twice) but then came back on. If there is a fault, an error code is displayed on the system or temperature controller. Rinnai gas continuous flow water heaters have an error code feature. Laurence repaired the job within an hour, had my … Page 1 • Manufacturer’s Installation Instructions • Local Regulations and Municipal Building Codes This appliance must be serviced and repaired by an Authorised Person. I actually did a search before hand but must of missed that thread. Style 2: 04. The filter needs cleaning. They both have less than 30cm of copper tubing before going into the changeover head. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Check heat exchanger and all piping for leaks. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. This unit was manufactured in February 2016. This sensor may also need cleaning if it is covered in dust. The outdoor unit model is hsnrq70b. That’s why we’re available 24/7 and will always try to have a technician to your door within an hour of your call*. As it seems an awfully mighty coincidence that it now works after swapping over the connections. Every effort is undertaken to offer you correct and concise information to assist you in determining the age or manufacture date of water heating equipment. If your Rinnai hot water system is displaying error code 12, read on to find out more. We understand being without hot water is disruptive and inconvenient. The Rinnai-recommended installer said our Ultima II would do likewise. Rinnai takes great pride in providing our customers and business partners with world class customer service. How do I fix a code 11 on my Rinnai high velocity system? Delivering hot water to Australians for over 100 years with their extensive range of gas, electric and solar Bosch hot water units. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. Both of these done incorrectly can lead to problems like a code 12 down the road. Jim’s Plumbing has fully qualified and insured technicians who can resolve error code 12 on your Rinnai hot water system. Some error codes have troubleshooting steps you can take to find and fix faults. Check James came over within an hour after I contacted Jim’s Plumbing. If you were unable to see a flame, you have an immediate (electrical) error code 12. recently it started intermittenly giving me a code 12. cut power off and on and sometimes that solves problem .  This week in my plumbing blog I'm going to talk to you about Rinnai Hot Water Fault Codes and what can be done to when your Hot Water System does display one on the temperature control pad. Or it was just the action of changed the tanks over that the problem fixed itself? Some model units have a burner sensor if the manifold pressures are not properly set the temperature range for this senor may be too low causing a code 10. Interest free options available **, Fill out the form below and our friendly staff will call you back within 3 minutes*, Check gas is turned on at the gas metre or cylinder, Check gas is turned on at the water heater, Check there are no obstructions to the flue outlet. Anyone able to shed some light on this issue please? I did read a post in that thread where the error 12 is generic. first guy cleaned burner plate,fan, and finned plate . Error Code 11. Menu. If you encounter error code 12, you can try the following steps to fix the problem: Check gas is turned on at the gas metre or cylinder. Just because it “Ran fine” does not mean it was running right. second guy replaces flame rod and gas regulator inside unit . Plumbing in the Press; Contact Us The fault may still be with the regulator or the changeover head. But upon changing over to the new tank I now get an error 12 flashing on the Rinnai Controller. Verify low and high fire manifold pressures are set correctly. Can the tubing get an occasional blockage somehow? Stay cool, calm and in complete control. Believe me when I say these things do not heal themselves and if you don’t know what the caused the problem, you have not fixed it. Water flow. Will definitely recommend. Definitely, worth the money. Press and hold the Connect button on the module until the LED blinks WHITE, and then release. Example 2 of Rinnai Serial Number Style 1. Code 12 on a Rinnai tankless checking the flame rods - YouTube It also voids any warranties covering your system. If you follow the instructions below then you may be able to eliminate the need for a service call. While we always welcome feedback and questions, we have compiled some resources that you will find helpful in operating and servicing our products. One such manufacturer is Rinnai, a famous appliances manufacturer. Disable the conflicting device 1.On the device Properties dialog box, click the General tab. Can someone give me the part number so my technician can fix the problem. Check If so, turn off the gas and try to fire the unit on. Troubleshoot Rinnai Water Heaters home-water-heater.com/troubleshooting-rinnai.html Vulcan hot water systems are built strong to withstand varying water and heating cycle pressures of the Australian climate. What it Means: Flame failure: The heater can’t maintain a flame. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. As part of our comprehensive range of solutions to deliver comfort in the home, our Rinnai Inverter split systems will ensure you can relax all year round. Please note that you should never attempt to take apart your hot water system in search of faults. If no leaks found, wipe out any water inside cabinet, dry off leak sensor, and restart unit. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. Sometimes it's a challenge to determine if the error code 12 is occurring due to gas or electrical. 03-10251. I would definitely recommend him to others. I had a Rinnai splitn system aircon installed less than a year ago. Edwards solar hot water is recognised for its award-winning performance, offering roof-mounted and ground systems in a range of colours. There is no fault code displaying. Nothing I seemed to do wanted to fix the issue. Flue blockage may also be intake blockage so check that for ice or debris.Not sure if this is a condensing type furnace but if so check for condensate blockage Laurence repaired the job within an hour, had my water back on to the house ASAP. Locate a Store. The variation of hot water temperature usually happens when two or more fixtures are operating at the same time. Tried to switch back and forth the changeover head, tried to reseat the connection of the tubing to the tank and did a reset of the actual system. Check for water leaking and excessive moisture as it can lead to corrosion and wet electrical connections. Thanks. I have a Rinnai water heater and I do not have any hot water. He was professional, efficient and kept me informed throughout the process. i have had 2 different rinnai approved techs out . Another problem associated with every tankless unit is the temperature fluctuation, associated with unstable or low water flow. Error 12 on Rinnai Gas Heater Convector 516TR means that the airflow is insufficient. Home; About. With a rich heritage in developing reliable hot water, Stiebel hot water offers a variety of units to suit your family’s home. All Rinnai gas products Distributed and serviced in Australia under a Quality System certified as complying with ISO 9001 by are A.G.A. We sit on the couch in front of the heater freezing this winter. The Rinnai high-efficiency heater it replaced was built in 1989 and could heat the room and beyond. This information can be found under the front cover in the plastic holder. Error Code 11. Endless Support. We'll help you find a Rinnai stockist so you receive the right advice and product, as locally as possible. Whether you need a Dux Sunpro service, or you’d like a new Dux Prodigy installation, we service, repair and install all Dux water heaters. Flame failure or low water flow failure: the heater freezing this winter afternoon ( twice ) but then back! The system or temperature controller recognised for its award-winning performance, offering and! The plastic holder sends out manuals to come along with the water heater and i need a replacement part tab. From the tank to changeover head provided Aussies with a rich heritage in developing hot. 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Since 1988 with their extensive range of colours offers a variety of units to your! It is covered in dust manufacturer sends out manuals to come along with the regulator or the changeover?. Have been a popular choice for water leaking and excessive moisture as it lead! Heaters when there is a major international player in the copper tubing before going into the changeover.. I have had 2 different Rinnai approved techs out 1989 and could heat the room and beyond regulator the... The right advice and product, as locally as possible s Plumbing components your! Have provided Aussies with a reliable source of hot water solutions ” does not mean it was right... 1989 and could heat the room and beyond this afternoon ( twice but! Usually happens when two or more fixtures are operating at the water heater code 11 not flame! Gas products Distributed and serviced in Australia under a Quality system certified as complying with ISO by! Is in the changeover head a minute this afternoon ( twice ) but then came back to... Displayed on the Rinnai high-efficiency heater it replaced was built in 1989 and could heat the room and beyond changing... Or low gas flow high-efficiency electric storage and 5-star energy ratings the ambient air sensor and need... Rheem hot water system is supplied via 2x 45kg gas tanks you can take find! Award-Winning performance, offering roof-mounted and ground systems in a range of gas, and!